Shipping policy

Shipping Policy

We aim to get your order packed and shipped as quickly as possible so you can enjoy your Sweet Heat Fun!

Processing Time

• Orders are usually dispatched within 2–3 business days.

• You’ll receive a confirmation email with tracking details once your order is on its way.

Shipping Rates & Delivery Times

• UK orders are shipped via Royal Mail or courier. Standard delivery takes 2–5 business days.

• Express delivery options are available at checkout.

• International shipping is available to selected countries. Delivery times vary (typically 7–14 business days).

Free Shipping

• Free UK shipping on orders over £50. 

Customs & Import Taxes

• For international orders, buyers are responsible for any customs duties or import taxes.

Problems With Your Order

• If your package arrives damaged or goes missing, please contact us within 14 days of delivery so we can put it right: GetZesty@SweetHeat.Fun.